40 questions
Koit Academy FAQ
Everything about buying, downloading, reading and refunding a book from this site, in one place. Questions about a specific title — whether the Claude guide is too advanced, what is inside the Google Ads book — are answered on that book's own page, and linked from here rather than repeated.
01 / 06
Buying & Payment
What the checkout is, what it accepts, and what it costs.
How do I pay?
Every buy button opens a checkout page on shop.koitacademy.com, which runs on Payhip, and the payment itself goes through PayPal. The button opens in a new tab so you keep your place in whatever you were reading. There is no account to create on this site, nothing to log into afterwards, and the only detail that reaches us is the email address attached to the sale.
Can I pay by card without a PayPal account?
Yes. You do not need a PayPal account to buy anything here. On the PayPal screen, choose Pay with Debit or Credit Card and enter your card as you would anywhere else — guest checkout takes debit and credit cards directly, and it does not make you create an account on the way through. PayPal is the processor rather than a membership you have to join. If you do have an account, logging in is simply the faster route. Either way the card details are entered on PayPal's own page and never touch this site.
What currency are prices in, and do I pay VAT or sales tax?
Prices are in US dollars — $7 to $24.99 for a single book, $39 and $79 for the two bundles — and the listed figure is the same wherever you are reading from. If your card or PayPal account is in another currency, the conversion happens at their rate and is between you and them.
Tax is added on top of the listed price at checkout, so prices here are shown excluding tax. Payhip is the merchant of record and handles it automatically: sales tax in the US and Canada, where it acts as a marketplace facilitator, and VAT on digital products in the UK and the EU. A buyer in a VAT country pays their own local rate above the price on the page, and the exact amount is shown on the Payhip checkout before payment is confirmed rather than appearing on the receipt afterwards. Nothing is collected or remitted by us.
Tax is added on top of the listed price at checkout, so prices here are shown excluding tax. Payhip is the merchant of record and handles it automatically: sales tax in the US and Canada, where it acts as a marketplace facilitator, and VAT on digital products in the UK and the EU. A buyer in a VAT country pays their own local rate above the price on the page, and the exact amount is shown on the Payhip checkout before payment is confirmed rather than appearing on the receipt afterwards. Nothing is collected or remitted by us.
Is checkout secure, and who actually processes the payment?
Payhip hosts the checkout page and PayPal takes the payment. No card number and no PayPal password is ever typed on koitacademy.com. That is not a reassurance so much as a description of the architecture: this site is a set of static files with no database, no user accounts and nowhere to put a payment detail even if it collected one. What comes back to us is a record that a sale happened and the address attached to it.
Can I buy several books at once? Is there a cart?
There is no cart, and that is a real limitation rather than a design preference — each button checks out exactly one product. Two things exist for buying more than one book. The bundles are single products that happen to contain five and ten PDFs, and 200 AI Prompt Templates is offered alongside the Starter Pack at checkout as an order bump. Anything else means going through checkout once per title.
Do you offer discounts, student pricing or coupon codes?
No coupon codes, no seasonal sales, no student rate and no countdown timers. The price on the page is the price today and was the price last month. The only discount that exists is structural: the two bundles cost less than the books inside them, and each bundle page prints the arithmetic against the current single prices rather than against an inflated figure nothing was ever sold at. If a price does change, it changes for everyone at once and old pages are not left advertising the old one.
Can I buy this for my team, or get a licence for several people?
What you buy is one copy for you. Everything inside it — prompts, templates, checklists, scripts — you may use in your own work without restriction, including work you are paid for. What you may not do is pass the PDF itself around; a colleague needs their own copy. There is no volume licence or per-seat pricing set up at the moment. If you want several copies, email [email protected] with the number of people and the titles and it will be handled by hand rather than by making you check out eight times.
02 / 06
Delivery & Files
What arrives, in what format, and what to do when it does not.
What happens immediately after I pay?
The download link appears on the Payhip confirmation screen, and the same link is emailed to the address you paid with. Take the download there and then rather than trusting the tab to still be open in an hour. Nothing needs activating, no email needs confirming before the file unlocks, and there is no processing delay — the file is finished and sitting on a server before you arrive.
I did not get the download link. What now?
Four steps, in this order. First, go back to the tab the checkout opened — the link is on that screen and is usually still there. Second, search your inbox for Payhip rather than for Koit, because the receipt comes from them and people miss it looking for the wrong sender. Third, check spam and the Promotions tab. Fourth, email [email protected] with the address you paid with and the name of the product, and the file will be sent to you directly. There is nothing to prove beyond those two details, and no version of this ends with you having paid and not having the book.
What format are the books in, and how big are the files?
PDF, one file per book, and small enough that the size is rarely the issue: the smallest is 0.6 MB and the largest 3.3 MB, with all ten together coming to 18.6 MB. Every product page prints its own file size next to its page count, so you can check before buying rather than after. There is no ePub or Kindle-native edition — see the next answer for what that means in practice.
Can I read these on a phone, an iPad, a Kindle or an e-reader?
All of them will open the file. The real question is comfort, not compatibility. These are laid out at a fixed page size rather than reflowing the way an ePub does, so the text does not resize itself to a small screen and on a phone you will be pinching and zooming. A tablet, a laptop or paper is where they read properly. Kindles do open PDFs — email the file to your Kindle address or side-load it over USB — and on the smaller Kindle screens expect the same zooming, which is a property of PDFs rather than of these particular files.
Can I print them?
Yes, in full, with no restriction set on any file. The books with prompt libraries are the ones people print selectively — the library appendix beside the keyboard, the chapters read on screen — and nothing stops you doing either. Printing is also the answer to the small-screen problem above if a tablet is not available.
Is the text searchable and selectable, or is it scanned images?
Real text throughout. Find-in-page works, and you can select a prompt and paste it straight into Claude, ChatGPT or Gemini. That matters more than it sounds: a prompt library you have to retype is a prompt library you stop using by the third entry, and any product that ships prompts as images has quietly made itself useless.
How long do I have access? Can I download it again later?
The file is yours the moment it is on your machine and nothing here can reach back and remove it — there is no licence server, no expiry date and no account that can lapse. Treat the downloaded file as the thing you own and keep it backed up somewhere that is not one laptop. If you do lose it, email [email protected] from the address you bought with and it will be sent again. No time limit on that, and no charge.
Is there DRM?
None at all. No password on the file, no device limit, no watermark carrying your name, nothing that phones home when you open it. Copy it to every machine you own and read it on a plane. This is worth saying out loud only because a good number of PDF products do the opposite without mentioning it, and you cannot tell from the sales page.
Do I get free updates when a new edition comes out?
No — and this is the answer most likely to disappoint, so it is not being softened. You buy the edition that exists on the day you buy it. Every book prints the month its contents were last checked against the live tools, so you can always see how old the copy in your hands is. A publisher promising free updates forever across a catalogue that is still growing is promising something nobody has costed, and that promise is usually the first one dropped. If a substantially new edition lands within days of your purchase, write to us and it will be dealt with sensibly, case by case, rather than by a rule that cannot be afforded.
03 / 06
The Books
What is in them, who they assume you are, and which to open first.
Which book should I start with?
Four honest routes. If AI tools are new to you, the AI Starter Pack at $9 covers Claude, ChatGPT and Gemini at a beginner level in one file and closes with a sheet for deciding which to open for a given job. If you already use one model most days, go straight to that model's guide in AI Tools. If you want the technique rather than the product, that is the Prompt Engineering Masterclass. And if you came here for a job rather than a tool — publishing content, running a service business, managing ad accounts — start in Digital Marketing, because those three assume the tool knowledge and go straight to the work. Reading the free guide first is a reasonable way to judge the writing before spending anything.
What is the difference between the Starter Pack and the full guides?
Breadth against depth, and the page counts make it concrete rather than rhetorical. The Starter Pack gives each of three models roughly thirty pages and six chapters, which is enough to get reliably good text out of any of them. The single-tool guides run to 154, 288 and 117 pages on one model each. The Starter Pack also stops deliberately short of the features that make one tool worth committing to — projects, memory, custom instructions, file handling — because covering those three times in one book would produce a different and much worse book.
Are these written by AI?
The honest answer has two halves and only one of them can be stated here without evidence to back it.
The half that can be checked from the files themselves: every prompt printed in every book is a real prompt with a stable number, and you can run any of them in front of you and see whether it does what the page claims. Every detail about a tool — a plan name, a menu path, a usage limit, a character count — was verified against the live product, and each book names the month that happened. Where a book contradicts itself we publish the contradiction rather than the flattering number: the Claude guide's own front matter claims forty-seven chapters, the file contains forty-one, and this site says forty-one everywhere.
Yes, AI was used as a tool in writing these books — it would be strange if it weren't, given the subject. But the structure, the decisions about what goes in and what stays out, and the editing are mine. Every prompt in the book was tested in the tool it describes before it was published, and every detail about how a tool behaves was verified against the real version, not a remembered one. That's the part that matters: not who typed it, but whether what you're reading actually works.
Nothing will be claimed here that cannot be stood behind, least of all on a site whose entire subject is being careful about what a model tells you.
How current are they? Which versions of the tools do they cover?
All ten are 2026 editions and each one names the month its details were checked against the live product. The tool guides cover the consumer products as they stood then, including the newest and least-documented surfaces rather than only the chat box. The Google Ads book is dated to the third quarter of 2026 and names the specific reports and asset types it depends on, so you can tell immediately when one of them is renamed. Every book separates what dates quickly — model names, plan limits, menu paths, character counts — from what does not, and says which is which instead of leaving you to work it out.
Do I need a paid ChatGPT, Claude or Gemini subscription?
No, and where a specific capability sits behind a paid plan the text flags it at the point it comes up rather than three pages in. Two of the books argue about the money directly instead of assuming you should spend it: the Claude guide works through which plan you actually need, including the case for paying less, and Mastering ChatGPT does the same for Plus. Image generation is the one genuine exception, because Midjourney has no free tier at all — Mastering AI Image Generation says so plainly and covers the platforms that do.
Do I need any technical or coding background?
No, and only one book comes anywhere near code. AI for Google Ads includes ten Google Ads Scripts, and its scripts material is written on the explicit assumption that you will direct the writing rather than do it and cannot audit every line — which is exactly why it carries a deployment protocol. Everything else is plain language. The beginner books define each term the first time it appears; the advanced ones assume you know your own trade, not that you know software.
How long does each one take to work through?
No reading time is published, because any number would be invented — it depends entirely on whether you stop and run the prompts, which is the part that makes the difference. What is real is the shape of them: 94 to 288 pages, 13 to 41 chapters, each broken into parts that can be taken one at a time over a fortnight rather than in one sitting. The prompt libraries are reference material and are not meant to be read at all. If a smaller commitment first would help, the free guide is fifteen pages.
Are the prompts copy-paste ready?
Yes, printed in full and numbered so they stay findable. The libraries use stable identifiers — P-001 to P-200 in the template book, B-001 to B-120 in the freelance book, G-001 to G-120 in the Google Ads book, A-001 upward for the creator library — which means a prompt you used in March can be located again in September and quoted to a colleague by number. Where a prompt needs something from you, the slot is marked in the text rather than left as a gap to guess at.
Do the books overlap? Am I buying the same content twice?
There is one deliberate overlap and it is small. Each book opens with a part that rebuilds the prompting method in its own terms, because each is written to stand alone and assuming you had read another would make every one of them worse. After that they diverge. The tool guides cover three different products. The Masterclass teaches method; the template library is the artefact and teaches nothing, which it says itself. The marketing books share a working habit and no subject matter — a thirty-second script, a project quote and a negative-keyword sweep have no craft in common. The one genuinely redundant purchase is the Starter Pack next to a full guide for the same model: that is the same ground twice, once shallow.
Is the Google Ads book only for professionals?
It is the only book here with a prerequisite and it states it on the first page: it assumes you already run accounts and already know what a search terms report is. If you manage spend daily, for clients or for your own business, it is the most detailed book in the catalogue and the most expensive at $24.99. If you have never opened Google Ads it will not teach you the platform, and buying it first would be a waste — the full chapter list is on its own page and it is worth reading before deciding.
04 / 06
Refunds
The policy, why digital goods are treated differently, and how to reach a person.
What is the refund policy?
Instant delivery means there is nothing to send back, so completing checkout gives up the statutory fourteen-day right to change your mind — a Payhip checkbox collects that acknowledgement before payment. Four things are refunded anyway, and none of them requires an argument: a corrupted or unopenable file, a duplicate charge, delivery of the wrong title, or a book that materially differs from what its product page claimed. You have 14 days. Money returns through Payhip by the route it arrived. Start it by emailing [email protected] with the address you paid with and the product name, and expect an answer within 24 hours. The refund policy is the governing version and goes further than this.
Why are digital downloads treated differently from physical goods?
Because a downloaded file cannot be sent back. Consumer law in the UK and the EU gives you a cancellation right on most distance purchases, and the same law lets that right end for digital content once the download has begun with your agreement — which is why checkout pages ask you to consent to immediate delivery. That is the general shape of the rule rather than a statement of our position; ours is on the refund policy page and is the only version that counts.
What if the file is corrupted or will not open?
That is a replacement question rather than a refund question, and it always gets fixed. Try a second reader first: a file that fails in a browser's built-in viewer will often open in Acrobat, Preview or a phone PDF app, and an interrupted download is the usual culprit. If it still fails, email [email protected] and a fresh copy will be sent the same day it is read. Asking for a replacement first costs you nothing and does not give up any refund right you had.
What if I bought the wrong book?
Say so quickly and say which one you meant. With no cart and no order editing, a wrong purchase is nearly always the wrong tab being open at the wrong moment. Whether it can be refunded outright is governed by the policy above; where it cannot be, swapping you to the title you actually wanted is the obvious outcome and is what will be offered. Either way the answer starts with an email to [email protected].
How do I contact you about an order, and how quickly will you reply?
One address for everything: [email protected]. You will get a reply within 24 hours, which is the same figure quoted on the refund policy because it is the same commitment. Include the email address you paid with and the exact product name. Those two details are the difference between a support email that gets resolved and one whose first reply is a request for them. If it is a download problem, name the device and the reader you tried.
05 / 06
Using AI Tools
Shelf life, portability, the rules, and what nobody can promise you.
Will these still be useful when the models update?
Mostly, and every book tells you which parts will not be. What moves is the surface: model names, plan limits, menu paths, character counts — and every one of those is dated in the text where it appears. What does not move is how you specify a job, what context a model has no way to infer, how to constrain the output and how to check it, and that is the majority of every book. Two titles carry an explicit re-check routine: the image book has an appendix naming exactly what to verify after a model update, and the Gemini guide closes with a chapter on staying current.
Do the prompts work across different AI tools?
Yes for the text libraries. Every prompt in them is plain English with no product-specific syntax, so it pastes into Claude, ChatGPT or Gemini unchanged. Where one model tends to do a particular job better, the book names it and says why, but that is a recommendation rather than a requirement. The image book is the exception by nature — Midjourney's parameters belong to Midjourney, and the platform chapters are separate for exactly that reason.
Are these techniques allowed under the OpenAI, Anthropic and Google terms?
Using a model to draft, summarise, classify or rewrite your own work is the advertised purpose of these products. Nothing in these books asks you to circumvent a safety system, pass output off as something it is not, or automate against a platform's rules. Two areas do have real rules worth reading, and the relevant books cover them rather than waving them through: what you may do commercially with a generated image differs by platform and by plan, and the claims in an advertisement are your liability no matter what drafted them. Vendor terms are not reproduced here because they change — read each provider's own, and be wary of any book that calls a policy question settled without dating the answer.
Do you guarantee results?
No. There is no income claim, follower count, conversion rate or hours-saved figure anywhere on this site, and no testimonials or case studies either, for the same reason: they would have to be invented. What is guaranteed is the contents. Every page count, chapter count and prompt count on every product page is counted from the file itself and checked on each build, and a wrong one is grounds for a refund on its own. Be suspicious of anyone selling AI material who promises more than that — a book cannot know your market, your rates, or how much of the work you will actually do.
06 / 06
Privacy & Email
What is collected, what is never collected, and who the seller is.
What do you do with my email address?
Two addresses can exist and they are kept apart. If you download the free guide, that address goes on the mailing list and is used to send the guide and the weekly note. If you buy something, the address you paid with is held by Payhip as the record of the sale and is not added to the mailing list, because subscribing was not what you asked for at the checkout. The two are not merged, and buying does not sign you up to anything.
How often do you email, and can I unsubscribe?
The stated cadence is about one email a week, and it is stated publicly so that it can be held against us. Every message carries a working unsubscribe link — one click, no confirmation screen, no page asking whether you are sure. Unsubscribing has no effect on anything you have bought, because the file is already yours and there is nothing to revoke. There is no second list you get moved to and nobody gets quietly re-added six months later.
Do you use cookies and tracking?
Nothing loads until you choose. This site is built to work with no analytics at all, and Google Analytics and the Meta Pixel are injected only after you accept them in the banner. Rejecting means they are never requested — not loaded and then anonymised, which is the common dodge and is not what happens here. Your choice is stored in your own browser under
koit-consent and nowhere else, and you can change it whenever you like. The detail is on the cookie page.Do you sell data?
No. Not to advertisers, not to data brokers, not to anyone, and there is no arrangement under which an address leaves the mailing list provider except when you delete it or we do. This is a short answer because there is nothing complicated behind it — the business model is selling PDFs, and a list that has been sold on is worth less than one that has not.
Where are you based, and who am I actually buying from?
The seller is {{PLACEHOLDER: registered legal entity name}}, at {{PLACEHOLDER: registered address}}, and that is the name that will appear on your PayPal record because Payhip takes the payment on its behalf. Those two details are showing as placeholders rather than being quietly left out, which is deliberate: a site taking money from the public should not be vague about who it is, and an empty space would be easier to miss than an obvious gap. The same two details, from the same source, are on the terms page.
Not answered here
Questions about one particular book
Every product page carries its own FAQ, written about that book and nothing else — whether it is too basic if you already use the tool daily, what is deliberately left out, how much of it is prompts against method, and whether it is worth the price next to the alternatives. Those answers are not repeated here, because a book-specific question belongs beside the book.
Still stuck
Ask a person
One address, read by the people who write the books. There is no ticket system, no chatbot and no contact form — a form needs spam handling and a backend this site does not have, and it would only email us anyway.
Replies come within 24 hours — the same commitment made onthe refund policy.
Include these two things
- The email address you paid withIt is the only way to find the order — Payhip records the sale against it.
- The exact product nameSeveral titles start with the same two words, and guessing costs a round trip.
For a download that will not open, add the device and the PDF reader you tried. That is usually enough to answer it in the first reply rather than the third.